Service


Today our company may offer you a wide range of service and technical support of own products and products of partner companies as well (TMEIC, INVT, AuCom).

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Service and technical support are provided by highly qualified specialists in the sphere of automatic electric drives, who also have over 10 years of experience in driven equipment commissioning and maintenance and who have been trained at such manufacturing plants as TMEIC, INVT, AuCom.

Our company develops the network of partners in order to extend service and technical support of produced equipment. There are official partners of UM SPb, ltd in many regions of our country, who also can provide service and technical support of our clients. It minimizes delays in case of emergency.

Service necessity

The main factor, that influences on the service life of frequency inverters and soft starters, is the forehanded and correct maintenance. The main causes of such equipment failures are:

•  violation of operational conditions;

•  incorrect actions of operating personnel;

•  delay in implementation of preventive measures (printed-circuit board, filter cleaning, bonding check and etc.);

•  delay in replacement of deteriorated electronic components and cooling fans, which causes consequential damage of drive parts.

The experience of Universal Measurements SPb, ltd shows that complex electronic hardware devices (such as frequency inverters and soft starters) maintenance, as well as its setting, requires highly qualified specialists among operating personnel, which is less common for companies that use previously mentioned equipment. It isn’t profitable for production plants to have highly qualified specialists for these equipment maintenance. Moreover, there might be absence of such specialists at the labor market. In this situation it might be reasonable to transfer such duties to specialized organization.

Service advantages:

•   improvement of equipment reliability;

•   repair costs decreasing;

•   equipment durability increasing;

•   professional skills improvement of operating personnel;

•   additional equipment warranty.

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Инженер

We are always ready to provide advisory assistance regarding equipment selection and are looking forward to product requests.

Konstantin Makarov
Chief engineer of UM SPb, Ltd